Frequently asked questions

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Getting started

Is Appvio free to download?

Yes. Appvio is free on iOS and Android. Pro features are available with a 14-day free trial and you can cancel anytime from your store account.

Which devices are supported?

iPhone and iPad with iOS 16 or later, Android 9 or later, plus Apple Watch and Wear OS for supported features.

How is my data protected?

Data is encrypted in transit and at rest. We never sell your data, and you can export or delete it at any time.

Can I use it offline?

Most features work offline and sync automatically when you are back online.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. Open your store account settings and cancel in two taps.

How do I reset my password?

Tap “Forgot password” on the sign-in screen and follow the link we email you.

Can I delete my account?

Yes. Settings → Account → Delete account. All your data is removed within 30 days.

Where is my data stored?

On secure servers in the EU and US, encrypted at rest.

We usually reply within one business day.